1. YOUR PERSONAL INFORMATION IS IMPORTANT
We recognize that your privacy is very important and LVA is committed to protect your privacy. We will not collect and use your Personal Information as set out below unless you provide your Personal Information to us voluntarily. We will also comply with the requirements of the Australian privacy legislation.
2. CHILDREN PRIVACY
We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. If you are under the age of 18, you should use the Site only with the involvement of a parent or guardian and should not submit any Personal Information to us.
3. COLLECTING YOUR PERSONAL INFORMATION
We request Personal Information from you when you:
4. USING YOUR PERSONAL INFORMATION
5. MARKETING OPT--OUT
We may contact you from time to time for marketing and promotional purposes by email, mail or phone. Subject to your rights to opt out from receiving such contact, your consent is provided on an ongoing basis. If you would rather not receive any promotional or marketing correspondence from us, you can let us know and we will not contact you further for these purposes. If you wish to opt out of receiving electronic marketing and promotional messages, simply follow the unsubscribe instructions on the message that you have received. Otherwise, you can opt out by contacting the Privacy Officer by email to or email via our Email form from your desktop computer, or writing to the attention of the Privacy Officer, Level 4, 70 King Street, Sydney NSW 2000, Australia. Unsubscribe requests originating from electronic messages will be honoured within five (5) working days. We will deal with all other requests as soon as reasonably possible.
6. SHARING YOUR PERSONAL INFORMATION
7. ACCESSING, MODIFYING OR DELETING YOUR PERSONAL INFORMATION
If you wish to access or modify your Personal Information in our database, or update Personal Information that is inaccurate or out of date, please send your request in writing to the attention of the Privacy Officer, Level 4, 70 King Street, Sydney NSW 2000, Australia. We will make reasonable efforts to service your request in a timely manner. If you wish to have your Personal Information deleted, please let us know in the same manner as referred to above and we will take reasonable steps to delete it unless we need to keep it for legal reasons.
8. PROTECTING YOUR PERSONAL INFORMATION
We will endeavour to take all reasonable steps to ensure your Personal Information is kept confidential and secure, and to take appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing are implemented.
For users of the Site, please note that LVA may deposit “cookies” in your computer in order to identify you. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on the computer’s hard drive and are used by web-sites to simulate a continuous connection to the site. Security measures have been employed to prevent unauthorized access to visitor data. However, visitors acknowledge that LVA does not control the transfer of data over telecommunication facilities including the Internet. Therefore, LVA will not be responsible for any breach of security or the unauthorized disclosure or use of any such data on the Internet. You may configure your browser to reject cookies. This may mean you may not be able to take full advantage of the services on the website.
10. REGISTRATION INFORMATION
Our Site contains areas where you can submit information to us (such as our registration service), and we also have features (such as cookies and performance tracking technology) that automatically collect information from the visitors to our Site. During the registration process, you must provide us with a password, your name, address and a valid email address. It is your responsibility to keep your password strictly confidential.
11. EMPLOYEE INFORMATION
13. PROBLEMS, QUERIES OR COMPLAINTS
COUNTRIES IN WHICH OVERSEAS RECIPIENTS ARE LIKELY TO BE LOCATED